5 Red Flags to Watch Out for When Choosing a Design/Build Firm (And Why Discerning Homeowners Choose Fratantoni Luxury Estates)

Building a custom home should be an experience marked by excitement, creativity, and complete trust in the team guiding you through it. But as we’ve seen time and again, placing your dream in the wrong hands can lead to disappointment, delays, and costly mistakes.
At Fratantoni Luxury Estates, we’ve earned a reputation for building exceptional homes for discerning families across the nation. Many of our clients come to us after working with firms that didn’t meet their standards—and they’re often relieved to find the level of service, detail, and sophistication they expected from the start.
Before you commit to a design/build firm, watch for these five red flags that could derail your custom home experience and discover how we intentionally do things differently.
1. Vague Proposals and Unrealistic Estimates
If a proposal lacks clarity, feels overly “cookie-cutter,” or seems too low for the level of finishes you expect, take pause.
Bespoke homes require bespoke planning. At Fratantoni Luxury Estates, our proposals are precise, detailed, and tailored to the scale and style of your estate. You’ll know exactly what’s include and what to expect so there are no surprises down the road.
2. Disconnected Teams and Outsourced Design
When architecture, design, and construction are handled by different firms, communication gaps are inevitable—and those gaps show up in your finished home.
Our in-house team of architects, designers, and builders work seamlessly together, ensuring a unified vision and flawless execution. This full-service model is how we create homes with harmony, balance, and timeless design integrity.

3. Poor Communication from the Start
Unanswered emails. Missed meetings. Vague responses. If a firm is hard to reach before the contract is signed, it won’t get better afterward.
We prioritize consistent communication. Every client has a dedicated point of contact and receives regular updates, detailed timelines, and quick responses—because building a custom home should feel effortless, not stressful.
FAQ: What Sets Fratantoni Luxury Estates Apart?
Q: How do you tailor each home to the client’s lifestyle?
A: We listen first. Every floor plan, finish, and feature is carefully selected based on how our clients live—and what they value most.
Q: Do you build outside of Arizona?
A: Yes. Our homes span from Paradise Valley to Palm Beach, and from private islands to penthouses. We tailor the experience no matter the location.

4. Lack of Portfolio Depth or Proven Results
Some firms showcase standard homes as “custom builds”—but a true luxury builder will have a portfolio that reflects distinctive design, refined materials, and a variety of architectural styles.
Our body of work includes sprawling Mediterranean estates, modern masterpieces, and homes designed for elite professionals. These aren’t just houses—they’re legacies built to last generations.
5. No Proof of Licensure or Oversight
Never assume a firm is licensed, bonded, and insured—ask for proof. Without it, your investment is at risk.
Fratantoni Luxury Estates is fully licensed and insured, with over 35 years of experience designing and building high-end estates. Every project is backed by a team that values precision, safety, and integrity above all.
Key Takeaways
- Look for clarity, transparency, and customization in proposals.
- Work with an in-house team for a cohesive design and build process.
- Expect proactive communication and responsiveness.
- Review past work to ensure the firm is experienced in true luxury homes.
- Always verify professional credentials.
- Build with the Best
When you choose Fratantoni Luxury Estates, you’re choosing a team with a legacy of excellence. We don’t just build homes—we curate experiences, tailor every detail, and protect your vision at every step.
